Order Management

Shop2market can register all sales. Sales are assigned to channels, based on their contribution to the sale. The path to conversion of every sale is stored.

Shop2market also has the ability to import net orders. These are the orders as processed by the back-office systems of the web shop. These orders can be imported into Shop2market, including the status and final order amount, on a daily basis.

Based on the final and approved orders (net orders), Shop2market can automatically approve the orders at the networks. This saves a huge amount of time and prevents human errors.

Since Shop2market uses net orders, it is the only tool available that can calculate the true costs per order. In reality it turns out that some channels generate more cancellations en returns than other channels. Shop2market provides you with the exact insight into which channels have a cancellation ratio that is above average.

If you sell through Marketplaces, like eBay and Amazon, Shop2market can automatically retrieve the sale orders and submit them to the web shop. This makes it much easier selling your products on Marketplaces.